When choosing a new phone system, buyers are increasingly turning to hosted systems, which offer many advantages over traditional hardware. Here we give you 10 things to take into consideration when choosing a new hosted telephone system. 
On a day to day basis, as you run your business, you will deal with lots of different suppliers for all of your requirements. Sometimes managing all of these different providers can become a task in itself. Of course, suppliers are important to you, they provide you with all the resources you need but what if you were to consolidate the number of providers you deal with. How much time would you save? How much more efficient would you be? Often suppliers are calling us and promoting their services but how do you chose the right provider. 
The market for business phone systems means that your company can benefit from a telephone system chosen to meet your needs and enhance your productivity; as much as possible, it can be tailored to you specifically. From hosted to on-premise phone systems, it's important to make the right decision based on your companies set-up. 
There is a lot of talk about 'The Cloud' and sometimes it can be a challenge for a business to understand the benefits of putting their communications into the cloud. This blog will explain to you what Cloud Telephony is and what the benefits are for your business 
In this month's blog we want to talk to you about the costs of premium rate numbers and to draw your attention to how expensive they can be. There are so many different phone numbers out there (0800, 0870, 090) that knowing how much they will cost you to call can become impossible to remember. Here we are going to explain premium numbers in more detail so that you don't get caught out and land up with a huge telephone bill. 
Today's business climate calls for reliability, agility and flexibility. In order to deliver on these core goals, the tools companies need to communicate to their customers and the wider world must be future ready and fit for purpose. 
 
However, that is not always the case. Many companies are still relying on traditional Intergrated Service Digital Network (ISDN) technology for their business communications, most of which are becoming obsolete in a business environment where terms of interaction are dicated by increasingly demanding customers. 
 
We have put together a guide to help your business make the move from ISDN to SIP.  
It feels like Christmas was about 6 months ago and we are all back in the business working hard and looking at the year ahead. We are excited about all the stuff we are going to blog about this year, information that will keep you up to date with the latest advances in the telecoms industry. 
I wanted to start this years blog by taking time to tell you more about DCS, the people that make us a great company to work with and give you more of an insight into the products and services that we can provide to you. Tools that will help your business run efficiently, improve customer service and deliver you a return on investment. 
 
 
Image by Annie Spratt
Image by Annie Spratt 
Your company probably already has a disaster recovery plan for your IT services but have you thought about the implications to your business if your phone system is effected. In this months blog we will show you how to build a disaster recovery plan for your voice services so that your customer can always reach you. 
In this months blog we will show you how to build a disaster recovery plan for your voice services so that your customer can always reach you. Read More 
 
 
 
 
 
 
 
 
Image by Corey Hearne 
Toll Fraud/Phone Fraud costs businesses in the UK £1.2 billion each year (CFCA 2013) and is an ongoing threat to us. Often, we do not realise that we have been a victim of this cybercrime until we receive an extortionate telephone bill. In this month's blog we will look at how you can protect your telephone system and reduce the risk of you being attacked. 
 
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