CALL RECORDING BY DCS VOICE & VISION SAFEGUARD YOUR BUSINESS
DCS Call Recording
Recording your calls is something that every business or organisation should be doing. Not only is there legislation in place that means, in many industries, that you must be using it - there are also huge benefits for you to consider. To find out more call 01582 742100 or click here to complete the short contact form.
BENEFITS OF DCS CALL RECORDING
Dispute Resolution - Calls can be found quickly and easily extracted to confirm exactly what is said during the call.This is useful when taking orders, making bookings etc
Complies with legislation - If you are a legal or financial organisation, your calls HAVE to be recorded.
Quality Monitoring - Easily playback calls to see how staff are handling customer calls- improves the customer experience.
Training - Helpful with staff development
We can simply integrate the Call Recording application with your existing telephone system and you can immediately enjoy the benefits.