NEC APPLICATION SUITE ENHANCING YOUR COMMUNICATIONS  

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NEC have developed advanced applications and software to enhance your communications.  
NEC MyCalls Application
MyCalls 
Enhanced Reporting 
Prescence 
Instant Messaging 
Stop/Start Recording 
Call Control 
Intuitive Search 
Call Playback 
 
 
 
NEC My Calls Contact Centre Application
MyCalls Contact Centre 
Manage multiple queues 
Real time visual cues and management information 
Sophisticated Agent Reporting 
Call Recording 
 
 
NEC Unified Communications for Business
Unified Communications for Business (UCB) 
Screen-pops 
Rich Presence 
Unified Messaging 
Mobile app 
Conference Call up to 30 users 
UCB Contact Centre 
 
 
 
 
Member of the Bedfordshire Chamber of Commerce
 
FSB Bedfordshire Business Awards Winner 2016
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